Privacy Policy

Last Updated: 22 July 2026

Nirvanam Products Trading FZCO (“Nirvanam”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information you provide while using www.naturalmineralingredients.com (“Website”).

This Privacy Policy explains how we collect, use, store, disclose and protect your information when you access or use our Website. By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us as well as certain information that is collected automatically when you use our Website.

Information You Provide

This may include:

Company name and business details;
Name and designation of the contact person;
Email address, telephone number and business address;
Product enquiries, technical requests and commercial communications;
Information submitted through contact forms, enquiry forms or email correspondence; and
Any other information voluntarily provided by you.

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

IP address;
Browser type and device information;
Operating system;
Pages visited and time spent on the Website;
Referring website or search engine; and
Website usage statistics and analytics.

2. How We Use Your Information

We may use your information to:

respond to your enquiries and requests;
provide technical, regulatory, commercial or product-related information;
communicate regarding quotations, samples, business opportunities and customer support;
improve the functionality, security and performance of the Website;
analyse Website traffic and user behaviour;
maintain internal business records and customer relationship management (CRM) systems;
comply with applicable legal, regulatory and contractual obligations; and
protect the legitimate business interests, rights and security of the Company.

3. Disclosure of Information

We respect the confidentiality of your information and do not sell, rent or trade your personal or business information to third parties.

Information may be disclosed only where reasonably necessary to:

employees and authorised representatives of the Company;
affiliated companies within the Nirvanam Group;
trusted service providers, including website hosting, IT support, cloud service providers, CRM providers and professional advisors;
logistics, regulatory or certification partners where necessary to process business requests; or
government authorities, regulatory agencies or law enforcement authorities where disclosure is required by applicable law or legal process.

All such disclosures shall be limited to the extent reasonably necessary for the intended purpose.

4. Data Security

The Company implements appropriate administrative, technical and organisational safeguards designed to protect information against unauthorised access, disclosure, alteration, misuse or destruction.

While we endeavour to maintain commercially reasonable security measures, no method of electronic transmission or internet-based storage can be guaranteed to be completely secure. Accordingly, the Company cannot guarantee absolute security of information transmitted through the Website.

5. Cookies and Analytics

This Website may use cookies, analytics tools and similar technologies to improve user experience, understand visitor behaviour and enhance Website functionality. Cookies may be used to: remember user preferences; analyse Website traffic and performance; improve navigation and functionality; and enhance the overall user experience.

You may disable or manage cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Website.

6. Data Retention

We retain personal and business information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements or protect our legitimate business interests.

7. Your Rights

Subject to applicable laws, you may request: access to your personal information; correction or updating of inaccurate information; deletion of information where legally permissible; withdrawal of consent, where processing is based upon consent; or clarification regarding the Company’s processing of your information.

Requests may be submitted using the contact details provided below. The Company may require reasonable verification of identity before processing any request.

8. Third-Party Websites

This Website may contain links to third-party websites for your convenience. Such websites operate independently and are governed by their own privacy policies. The Company accepts no responsibility for the privacy practices, security or content of any third-party website.

9. International Data Transfers

Where necessary for business operations, your information may be processed or stored by authorised service providers located in jurisdictions outside the United Arab Emirates. The Company will take reasonable steps to ensure that such information continues to receive an appropriate level of protection.

10. Changes to this Privacy Policy

The Company reserves the right to amend or update this Privacy Policy at any time. Any revised version shall become effective immediately upon publication on this Website. Continued use of the Website following such publication constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights relating to your information, please contact:

Nirvanam Products Trading FZCO
Dubai, United Arab Emirates
Email: info.iomin.uae@nirvanamgroup.com